From 01/01/2021 the UK are no longer a part of the European Union (EU), and this changes how mainland UK (England, Scotland & Wales) based consumers buy product from EU based stores like ours. Our website no longer charges you VAT on orders shipping to mainland UK. Customers will however be liable for 20% UK VAT which will be charged to you by either HMRC (customs) or by our shipping agents (UPS) when the shipment enters the UK. You will be contacted by them to complete the payment.
This will be the case when you order from any EU based company. If you order from a UK based company they will charge you the 20% VAT directly on the order, so the bottom line price should be the same either way.
For Northern Irish customers, please use the dedicated separate country "Northern Ireland" (Not UK or Ireland) when checking out. Northern Irish customers will be charged VAT by us as was previously the case. If you are VAT Registered in NI you can email us with your NI VAT number (including GB or XI letters before the number) in your delivery address, and we will issue you with a proforma invoice without VAT.
If you have any questions/queries please do not hesitate to email us on firstname.lastname@example.org for more information.